Shipping & Returns

Shipping Policy

All orders will be despatched within 24 to 48 hours. We use Royal Mail & courier services (where required) and, whilst we aim to get your products to you within 5 days (max) we are entirely dependant on the 3rd parties involved.

Special note regarding dog tags: Dod tags are sourced and engraved in Switzerland. This being the case, they may take somewhat longer - please be patient.

Return & Exchange Policy

Goods can be returned at your expense up to 14 days after purchase. They must be in a re-saleable condition and with original packaging and tags where appropriate. If the goods are faulty, you will receive a FULL refund - including your carriage.

Special note regarding dog tags: Unfortunately, we cannot exchange personalised items, but should they be faulty, a replacement will be issued.