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Privacy Policy

Privacy & Disclosure
We respect your right to privacy. None of the information we collect is passed on to other parties, except when required as part of the business services we provide for you, or as required under UK law.

Data Collection
We will only collect details about you when you place an order. These will include your name and address, your email address, and various other details necessary to complete a transaction and fulfill your order. We do not collect any information which may be deemed "sensitive personal data" under the Data Protection Act 1998.

Cookies
Cookies are small pieces of text information created by websites and stored on your computer. Our shopping cart system uses cookies to help maintain your shopping cart while you browse our store. Use of cookies with our shopping cart is not compulsory, but we cannot guarantee that our shopping cart will work for you if you have cookies disabled in your browser. No other information is stored in cookies, and cookies are not used for any other purpose.

Protection
We will not retain any details that you provide, except for your email address. All customer's email addresses are automatically entered into a database so they may receive occasional emails from us about our products or general advice about our products which may benefit them. Customers are free to opt out of the news services by following the instructions on the bottom of each news email.

Consent
Your submission of an order is deemed to be your consent to provide us with your details. We use no other means of data collection.

Credit & Debit Card Payments
We allow you to purchase services from us by credit card. To ensure absolute security and privacy, we entrust credit card transactions to Paypal, one of the worlds leading payment solutions providers. Customers may supply credit card numbers by other means, and the transactions will be handled by Paypal. Your credit card details will not be retained by us following the transaction.


Security Statement

We take security very seriously, which is why we have chosen to use online credit card processing facilities provided by Paypal.

Paypal are one of Europe's leading payment service providers. Paypal have impeccable fraud prevention capabilities and as such are master merchants for Visa and MasterCard.

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the Paypal site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches Paypal, it resides on a server that is heavily guarded both physically and electronically. Paypal's servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers.It is now known that Internet transactions through systems such as Paypal are inherently more secure than other methods of making purchases in 'cardholder not present' situations such as telesales, or when giving a card to a waiter in a restaurant.

Your online purchase from The Dogs Products will take place in real time, and we will never see your credit card details. You can have confidence that our online purchasing facilities are secure and safe to use.